Common questions

Coverage letter questions, answered.

Can I enter patient identifiers?

No. AppealRx is built for de-identified clinical details only and does not claim HIPAA-ready handling.

How does the pay-per-document price work?

One-off documents authorize a maximum charge first. After generation, AppealRx captures only the calculated final price, capped at $5.

Do subscription credits roll over?

Plans include a monthly credit balance. The balance refills to the plan cap each monthly window and never stacks above that cap. Subscriber overages use the same dynamic price with 50% off.

Can I export the letter?

The app produces a professional text preview and locked server-side DOCX/TXT exports after payment or credit use.

Who is responsible for final review?

Generated drafts should be reviewed, edited, and approved by the responsible clinician before payer submission.